At Ormond Energy, customer and employee safety is our top priority. Our staff is highly trained to perform every operation to proper industry safety standards and we are always available to advise on proper safety procedures and practices.

Safety and The Customer First!


Handling and Transporting Small Cylinders

If You Suspect a Gas Leak

How to Read a Tank Gauge


Want more propane-specific safety tips? Visit our Propane Safety page for frequently asked questions.

Carbon Monoxide

While the proper use of propane is very safe, carbon monoxide can occur during combustion. Carbon monoxide can be dangerous, even deadly. A working carbon monoxide detector should be installed on every level of a home and tested frequently. We offer a carbon monoxide detector free of charge for any active account.

carbon monoxide detector

Additional Safety Tips

Snow Removal and Delivery Access

North Carolina isn’t immune to winter weather! Storms on the East Coast can be unpredictable and interfere with deliveries. Please do your best to clear driveways following inclement weather to allow safe tank access. Wind, ice, and snow can cause overhanging branches to droop into driveways, making it difficult to pass. To avoid damage to these plants and to allow access, please keep a clear path to your tank maintained. Remember that our delivery vehicles are much larger than an average passenger vehicle – they need more space.

Year-Round Tank Access

Please help protect our drivers! In the spring and summer, several hazards appear that deter access to propane tanks. Please keep bushes and other vegetation trimmed back within three feet of your tank. This will help provide uninterrupted and safe access for deliveries. Please monitor the area and spray for bees and stinging insects. We appreciate your proactive efforts to keep our drivers safe!

Surrounding Appliances

Air conditioners, combustibles, and sources of ignition are required to maintain a minimum distance of 10 feet from the propane tank at all times!

It is important to familiarize yourself with propane safety information to help keep your home and our drivers safe. Review this Propane Safety Brochure or feel free to contact our office.